Terms and conditions
Please read the following carefully as all orders placed
through this website, by phone, fax, e-mail or otherwise are
subject to the following terms and conditions. If you use the
website after we update these terms and conditions you will be
bound by the new terms.
Orders are accepted from the Customer (hereinafter called
"the Customer" by Dan Jewellers Limited thereinafter called "The
Company") subject to the following terms and conditions which
shall form part of and govern the Contract of Sale. No terms or
conditions referred to by any Customer during negotiations or in
the Order or otherwise shall form part of such Contract of Sale
unless expressly agreed in writing by the Company.
(a) The prices for the goods shall be in
accordance with the Company's current trade price list which
prices are subject to change and the actual price to be paid
shall be the trade price current for the goods at the date when
the goods are dispatched by the Company to the Customer.
(b) All prices are in British Pound and
exclusive of VAT and other state taxes and/or charges.
(c) Prices displayed on the website
are estimates based on the current exchange rate, gold/silver
fix that are subject to change. Weights, stone colours, sizes
and delivery dates are estimates and subject to change.
Please also see our sizing policy below.
Sizing Policy: We will always try our hardest to get you the
size requested. Important note: Unless otherwise requested, if
the ordered size is unavailable we will send you the nearest
size. If you need the exact size please ensure that you state
this when ordering. If requested we can size rings where
possible but kindly note that this can take up to 5 days, at a
charge, and a separate delivery fee will apply.
(d) We supply and provide prices on a trade
(a) Unless otherwise
agreed in writing all monies due to the Company shall be paid
within thirty days from the date of the invoice (hereafter
called "the payment date") and such time for payment shall be of
the essence of the Contract.
(b) The Company reserves
the right to charge interest on overdue accounts at a rate of 2%
PASSING OF PROPERTY AND RISK
(a) Property in the goods referred to in
Order's shall not pass to the Customer until all monies owing to
the Company in respect of those goods have been paid in full by
the Customer PROVIDED NEVERTHELESS that from the time of
dispatch of the goods from the Company's premises until the time
of delivery at the Customer's place of business the risk of any
loss or damage to the goods shall be borne by the Company and
thereafter the goods shall be at the risk of the Customer.
(b) Until all monies owing to the Company
aforesaid have been paid in full the Customer will hold the
goods to the Customer or to the Customer's order in a fiduciary
capacity on behalf of the Company and in the event that the
goods are resold by the Customer before the legal title in such
goods has passed from the Company to the Customer then the
Customer shall hold any proceeds of such sale in a like
fiduciary capacity on trust for the Customer and the Customer
will account to the Company for the same to the extent required
to discharge the monies owing to the Company from the Customer.
(c) Subject as herein contained the
Customer will for such time as the Company retains legal title
or any other interest in the goods store the same in such a
manner as they are identifiable as to the Company's property or
property in which the Company has an interest in the event that
the Customer commits any act or bankruptcy, cause a meeting
(whether formal or informal) of any of his creditors or (where
the Customer is a limited company) having a Receiver or Manager
appointed of its undertaking or any part thereof or on a
resolution being passed or on a Petition being presented to the
Court for the Winding up of the Company or on the happening of
any act whatsoever or the commencement of any proceedings
whatsoever relating to the insolvency or possible insolvency of
the Customer whether or not the price for the goods or any other
payments become due from the Customer to the Company such
payment or sums will be immediately deemed to be due.
AVAILABILITY OF GOODS
(a) Delivery is subject to the
availability of the goods and if owing to the non availability
of such goods or any other cause beyond the control of the
Company the Company shall be unable to carry out its obligations
hereunder it shall be entitled to determine this Contract
forthwith by giving notice in writing to the Customer to that
LIABILITY AND CONSEQUENTIAL LOSS
(a) The Company shall in no
circumstances whatsoever be Liable to the customer in respect of
a loss or damage of any kind howsoever caused directly or
indirectly by any defect in materials or workmanship or any
detect in the goods or services supplied or by any negligence on
the part of the Company its servants or agents whether direct
indirect consequential or howsoever else arising.
(a) No forbearance
indulgence or relaxation on the part of the Company or granted
to the Customer or in enforcing any of these terms and
conditions shall in any way affect diminish restrict or
prejudice the Company's rights or operate or be deemed to be a
waiver of any breach of the terms and conditions on the part of
(b) This Contract shall be
construed in all respects in accordance with the Laws of England
and subject to the jurisdiction of the English Courts.
(c) Any notice letter or
other document shall be deemed to have been received by the
party for whom it is intended upon proof of posting only and
shall be deemed to have been received by the party to whom it is
sent all the time when he should in the ordinary course of post
be delivered to the addressee al his last known address.
(d) The description given to
the goods is given by the way of identification thereof only and
the use of such description shall not constitute this Contract a
sale by description.
(e) Notwithstanding that
a sample of the goods has or may have been exhibited to and
inspected by the Customer it is hereby declared that such sample
was so exhibited and inspected solely to enable the Customer to
judge for himself of the quality of the goods and not so as to
constitute a sale by sample render this Contract. The Customer
shall take and accept the goods at his own risk as to their
corresponding with the said sample or as to their quality
condition or fitness or suitability or any purpose whether known
to us or not.
(a) You must be of 18 years of age.
(b) You must have provided a valid e-mail
address that you are solely responsible to maintain, and keep
your password and log-in details confidential.
(c) You must notify us immediately if
you have reason to believe that your account has been
compromised and/or of any unauthorised use of your account.
(d) E-mails that may be sent automatically
to you for notification of placing your order are not
confirmation or acceptance of your order.
(e) You must have provided accurate
details and notify us within 10 days of any changes.
(f) We reserve the right to cancel or
suspend any order due to non-payment or any other breach of
these terms and conditions. You may not cancel items that are
specially ordered to size, where discontinued, personalised
items or where made a specific specification(s).
(g) You must be a trader in order to
use this website.
(h) We reserve the right to suspend, modify
or close accounts without giving any reason and/or without prior
COPYRIGHT & TRADEMARKS
rights are reserved for all designs and information on this
website, our flyers and catalogue's and are owned by Company or
(a) We use your data in accordance with the
(a) Please see our returns policy below:
Returns may be credited if returned within 7 days of purchase
in its original condition. There is a £5 handling charge for
each item returned. Postage costs are non refundable.
Products purchased outside the preceding 7 days will be
issued partial credit or will be returned to you at our
discretion. Earrings, body jewellery, non-catalogue items,
special orders and personalised jewellery are non returnable.
All returns must be accompanied by a copy of the invoice and
each style item bagged with Dan's code and the weight. Failure
to comply with these requirements may result in an additional
In the following circumstances you will also not receive a
(1) You did not purchase this product from Dan Jewellers Ltd.
It will be returned to you with an invoice for £10 S&H.
(2) You changed your mind or your customer failed to purchase
the product. Product was purchased within preceding seven days
and is in a re-saleable condition. You will be issued with
partial credit less a £5 handling charge.
(3) You are a retail jeweller and have purchased this product
from Dan Jewellers Ltd over 12 months ago. You will be issued
with partial credit less a £5 handling charge.
(4) We determine that product has been damaged whilst in your
or your customer's care. You will be issued with partial credit
less a £5 handling charge.
(5) The product has been subjected to extraordinary wear in
areas other than where the fault has occurred, (e.g., a dented
bangle whose tongue has failed.) You will be issued with partial
credit less a £5 handling charge.
(6) It is an earring or a body jewellery item that has been
worn. (Wearing such an item constitutes acceptance under the
Sale of Goods Act 1979, as amended in 1994, and limits remedies
available to buyer. We suggest that consumers be asked to
thoroughly check products, without wearing them, before
"accepting" them.). You will be issued with partial credit less
a £5 handling charge.
Note that our returns policy exceeds the statutory
requirement as defined by the Sale of Goods Act 1979 (as amended
1994.) Your business may also choose to adopt policies that
exceed the statutory requirement for commercial reasons. For
instance, you may choose to offer a full refund to your
customers for whatever reason at any time. However, we cannot be
expected to cover you for all losses incurred by maintaining
such a policy.
(7) If a ring has been sized, any warranties will
automatically be invalidated. Damaged rings returned after being
sized will be returned, accompanied with an invoice to cover our
overheads and postage.
*partial credits are at scrap value or less.
** £5 handling charge (excluding VAT)
For Damaged goods:
We at Dan Jewellers do take out the necessary steps to ensure
that you receive your goods in perfect condition and all items
are checked before they are dispatched to our customers.
In the event that an item returned is damaged please notify
us by fax or e-mail us within 3 days. If you have not notified
us within 3 days our standard returns policy will be adhered to.
Any goods damaged due to manufactures fault will be repaired
or replaced if returned to us within one year of purchase. We
cannot be held responsible for customer damaged.